Complaints Handling

We are focused on a continual improvement of our service standards and part of that process is to ensure that any complaints received about our service are resolved in a manner that provides a satisfactory outsome to our clients. 

 

Having a clear process explaining how complaints are handled is vital and these procedures have been developed to assist Owners and other interested Parties in the handling of complaints, issues and other matters that might arise from time to time in handling your affairs.

 

CLICK HERE to view our Complaints Handling Procedures

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